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Betting Rules

These Betting Rules explain how wagers may be placed, accepted, settled and reviewed at Gokong Casino. They apply to betting products and games made available on the website, together with the site’s Terms and Conditions, Privacy Policy and Responsible Gambling information. Please read the applicable rules before placing a wager, and only use the services where online gambling is lawful and available to you.

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1. General betting rules

Gokong Casino aims to provide a clear and consistent betting environment. These rules set out the general conditions for using the betting and gaming services. Additional rules may be shown on a particular game, market, competition, promotion or betting slip. If a product has specific rules, those rules apply to that product and should be read before you confirm a wager.

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By opening an account, accessing the website or placing a wager, you confirm that you have read and understood the applicable rules. You are responsible for checking the details of a wager before submitting it. You must also comply with any legal requirements that apply to you, including requirements relating to your location, age and use of online gambling services.

You must be of the required legal age to use the services. You must not allow another person to use your account, place wagers on your behalf or access the account using your login details. An account is intended for the registered account holder only. Gokong Casino may request information to verify identity, age, location, payment activity or account ownership.

Keep your username, password, device and account information secure.
Provide information that is accurate, complete and current.
Use only payment methods that you are authorised to use.
Do not open or operate an account for another person.
Do not use the services for unlawful activity, fraud, money laundering or any other prohibited purpose.
Check the rules and displayed information before confirming each wager.

Gokong Casino may refuse, suspend, limit or cancel access to the services where this is necessary to comply with applicable law, protect the integrity of the platform, investigate suspected misuse or manage an account safely. Any action taken will be handled in accordance with the applicable terms and legal obligations.

2. Accounts and placing wagers

Account responsibility

You are responsible for all activity carried out through your account unless you have reported unauthorised access promptly and followed any security instructions provided by Gokong Casino. If you believe that your account has been accessed by someone else, stop using it and contact the available support channel through the website. Do not continue placing wagers while an account security concern is being reviewed.

Before a wager can be accepted, your account may need to meet any applicable verification, balance and eligibility requirements. A wager is not necessarily valid merely because information has been entered into a betting slip. The wager is generally considered submitted when you confirm it through the required process and receives an acceptance or confirmation message.

Checking a betting slip

You should carefully check the selection, market, odds or displayed price, stake, possible return, event details and any applicable terms before confirming a wager. Particular care is required when using mobile devices, quick-bet features or any function that confirms a wager with limited additional steps.

Select the event, game, market or outcome you wish to bet on.
Review the selection and any conditions shown with it.
Enter or choose the stake you intend to risk.
Check the complete betting slip, including combined selections where relevant.
Confirm the wager only after checking that the information is correct.
Keep the confirmation or transaction reference where one is provided.

Once a wager has been accepted, it may not be changed, transferred or cancelled at your request unless the applicable product rules allow this. A wager can be rejected, delayed or shown as pending if the market is suspended, information is being updated, the connection is interrupted, account checks are incomplete or the platform cannot confirm the transaction.

A displayed price, balance or return may change before acceptance. If there is a material change to the information shown on a betting slip, you should review the updated details before confirming. A record held in the account or transaction system may be used to determine whether and when a wager was accepted.

Balances, stakes and returns

You should only stake money that you can afford to lose. The amount shown as a stake is the amount that may be deducted when the wager is accepted. Any return depends on the result, the applicable price or payout calculation and the specific rules for the product. A potential return shown before settlement is not a guarantee that the amount will be paid.

Wagers may be subject to product, account, payment or responsible gambling restrictions. Any applicable limits or restrictions will be communicated through the website, account interface or relevant product information. Gokong Casino does not need to accept a wager that cannot be processed in accordance with the applicable rules.

3. Sports and event betting

Where sports or event betting is available, markets may be offered before an event starts or while an event is in progress. The timing, availability and displayed information can change as the event develops. It is your responsibility to check whether a market is pre-event or live and to review any live-betting warnings or conditions before confirming a wager.

Event information and settlement

Markets are settled using the official result or result source specified in the relevant product rules. A result may be updated after an initial announcement if the official result is corrected, confirmed or changed under the governing rules for the event. Where there is no specific rule, Gokong Casino may use a reliable official source and information reasonably available for determining the outcome.

The event must normally take place as scheduled or within any stated period for the market to remain valid.
A postponed, abandoned, interrupted or rescheduled event may be treated according to the rules displayed for that market.
A change of venue, surface, format, distance, participant or event conditions may affect settlement where the applicable rules provide for it.
A market may be suspended while an important incident, result or official decision is being assessed.
If an event or market is void under the applicable rules, the related stake may be returned without a winning return.
The result of one selection does not override a special rule that applies to a multiple, combination or related market.

If a market is offered in error, contains an obvious mistake or is settled using a clearly incorrect result, Gokong Casino may correct the error and resettle the affected wagers in accordance with the relevant rules. This may include correcting an incorrect price, selection, event detail or settlement status. An obvious error can include information that is plainly inconsistent with the event, market or circumstances at the time.

Integrity and prohibited conduct

You must not use inside information, coordinate with participants, manipulate an event, place wagers for another person or engage in conduct that could compromise the integrity of a market. Suspicious activity may be reviewed and may be reported or handled as required by law. Wagers connected with prohibited conduct may be voided or otherwise dealt with under the applicable rules.

4. Casino games and random outcomes

Where casino, instant-win or other game products are available, each game has its own instructions and rules. These may explain the objective, available selections, stake options, features, bonus rounds and method used to determine an outcome. You should read the game information before playing and should not rely on a previous result to predict a future result.

Random game outcomes are determined by the game system and are not controlled by the outcome of earlier rounds. A win in one round does not create a right to a win in the next round, and a series of losses does not make a win more likely. You should set a personal spending limit and take regular breaks rather than attempting to recover losses by increasing your stakes.

Start each game only after checking the stake and game instructions.
Confirm that the selected game and stake are the ones you intended to use.
Allow the game to complete before closing the page or starting another round.
Do not refresh, interfere with or use software to manipulate the game.
Keep a record of important transaction or game references where available.
Report unusual behaviour, missing information or a suspected technical problem promptly.

If a game is interrupted by a technical issue, the game record and relevant system information may be reviewed to determine the status of the round. A round may be completed, restored, cancelled or otherwise resolved in accordance with the game rules and the available transaction record. If the outcome cannot be established reliably, the matter may be reviewed before any balance adjustment is made.

A game, feature, promotion or displayed result may be unavailable or withdrawn without notice where this is required for maintenance, security, legal compliance or product integrity. This does not remove any rights you may have under applicable law or the relevant terms.

5. Settlement, errors and responsible play

Settlement and account records

A wager is settled after the relevant result or game outcome is available and the applicable rules have been applied. The settlement may show as won, lost, void, cancelled, pending or another status used by the website. Your account history, betting slip, game history and related transaction records may help you check the status of a wager.

If an amount is credited to your account by mistake, you must not withdraw, spend or transfer that amount. Gokong Casino may correct an obvious settlement, technical or accounting error and may recover funds that were credited incorrectly. If you notice an unexpected balance change, stop using the affected funds and request a review through the available website support process.

Questions and disputes

If you believe a wager has been recorded or settled incorrectly, review the product rules and account history first. You should then raise the matter through the support option available on the website, providing the relevant account information, date, game or event, stake, selection and transaction reference where possible. Do not send passwords or other unnecessary security information when reporting an issue.

A review may include checking the betting record, game logs, event information, payment record, system time and any relevant communications. The review outcome will be based on the applicable rules, reliable information and the available records. Where a rule is unclear, the matter may be assessed fairly and consistently with the Terms and Conditions and applicable legal requirements.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before you play, decide how much time and money you are comfortable spending. Never chase losses, borrow money to gamble, gamble to deal with stress or continue after gambling stops being enjoyable.

Set a budget and time limit before starting.
Take regular breaks and keep gambling separate from essential spending.
Avoid gambling when affected by alcohol, medication, fatigue or strong emotions.
Use available deposit, spending, time-out or self-exclusion tools where appropriate.
Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
If you are under the required legal age, do not use the services.

Gokong Casino may apply account restrictions or other responsible gambling measures in line with its policies and legal obligations. Responsible gambling tools are not a substitute for personal care and should be used before a concern becomes serious. If gambling no longer feels manageable, stop playing and seek support from an appropriate Australian gambling-help service or health professional.

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating practices. The current version published on the website applies from the date it is made available, subject to any rights you have under applicable law. Please check this page and the relevant product information before placing a wager.